dbk33 Terms and Conditions

1.1 Acknowledgement and Consent

By using the dbk33 website (https://dbk33.cam) and all its associated services ("Platform"), you automatically agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.

1.2 Definitions

The key terms used in this document are defined as follows:

• "Platform" — The dbk33 website, mobile site and all digital services.
• "User" / "You" — Any person who has created an account on the platform or is using its services.
• "We" / "dbk33" — The organisation that operates the platform.
• "Bet" — Any online gaming activity involving financial risk.
• "Bonus Funds" — Additional credits granted under a promotional offer.

1.3 Right to Modify Terms

dbk33 reserves the right to change, amend or update these terms and conditions at any time. For significant changes, we will post a notice on the platform. Continued use of the platform after any change will be considered your acceptance of the updated terms.

2.1 Age Requirement and Eligibility

To open an account on dbk33, you must be at least 21 years of age. Residents of areas where online gaming is prohibited under applicable local law may not use this platform. By registering, you confirm that you are legally eligible.

2.2 One Account Policy

Each user may operate only one account. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts will be suspended and any earned bonuses will be cancelled. If different members of the same household use the same device or IP address, please contact our support team.

2.3 Accuracy of Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false or misleading information may result in account cancellation. During the verification process, we may request a national identity card or other government-issued document.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. Granting any third party access to your account is prohibited. If you suspect unauthorised access, notify our support team immediately.

3.1 Deposit Terms

All deposits must be made from a payment account registered in the user's own name. Deposits through a third party are strictly prohibited. dbk33 reserves the right to hold any suspicious transaction until it has been verified.

3.2 Withdrawal Terms

Identity verification must be completed before a withdrawal request is processed. Winnings earned using bonus funds must meet the specified wagering requirements before withdrawal. Withdrawals are generally completed within 15 minutes to 2 hours.

3.3 Anti-Money Laundering

dbk33 strictly follows anti-money laundering policies. If any transaction appears suspicious, we may request additional verification and may notify the relevant authorities in accordance with applicable law.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳500 is required to receive this bonus. A 20x wagering requirement must be met to activate the bonus — meaning you must place bets totalling 20 times the bonus amount.

4.2 General Bonus Rules

• Each bonus has a specific validity period — expired bonuses are automatically cancelled.
• Multiple bonuses cannot be combined at the same time unless clearly stated in the promotion.
• Bonus funds cannot be withdrawn directly — only winnings earned after meeting the wagering requirements are withdrawable.
• In the event of any bonus abuse, dbk33 reserves the right to cancel the bonus and any associated winnings.
• Separate terms may apply to each promotion — please read the details of each offer.

4.3 VIP Program

The dbk33 VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits apply at each tier. Advancement to a higher tier is determined based on activity and consistent participation. VIP membership may change at dbk33's discretion.

5.1 Permitted Use

Users may only use the platform for lawful and personal entertainment purposes. Betting for commercial purposes or on behalf of a third party is prohibited.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Placing bets using software bots, automation or artificial intelligence.
• Exploiting any technical error or bug to gain an unfair advantage.
• Fraudulent conduct on the platform or towards other users.
• Money laundering or any other illegal financial activity.
• Attempting unauthorised access to the platform's systems or network.
• Operating an account on behalf of a minor.

5.3 Consequences of Violations

If the above prohibitions are violated, dbk33 reserves the right to temporarily or permanently suspend the account, cancel earned bonuses and winnings, and take legal action.

6.1 Finality of Bets

A bet once confirmed generally cannot be changed or cancelled. If a technical error causes a problem with bet processing, dbk33 may cancel that bet and return the staked amount.

6.2 System Disruptions

If a game or bet remains incomplete due to loss of internet connection, server issues or any other technical disruption, dbk33 will make a decision based on the data on record. In such cases, dbk33's decision will be considered final.

6.3 Resolution and Dispute Settlement

If there is a dispute over any game result or transaction, it must be raised through the support team within 30 days. Complaints received after 30 days may not be considered. Our support team provides assistance in Bengali 24/7.

6.4 Special Terms for Sports Betting

For sports betting, if an event is cancelled or postponed, dbk33 will make a decision in accordance with prevailing industry standards. Rules for tournaments such as BPL, IPL, T20 World Cup and FIFA are published on the relevant sports betting activity page.

7.1 Setting Deposit Limits

Users may set their own daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately; however, a 72-hour waiting period applies when increasing a limit.

7.2 Self-Exclusion

Any user may request a temporary suspension of their account for a specified period. A request for permanent self-exclusion can also be made. This feature can be activated through the support team.

7.3 Problem Gaming

Gambling is for entertainment — not as a tool for addiction. If you feel that gaming is having a negative impact on your life, relationships or financial situation, please seek professional help. More details on responsible gaming can be found on our Responsible Gaming page.

8.1 Ownership Rights

All content on the dbk33 platform — logos, designs, text, graphics, software and other elements — is the intellectual property of dbk33. Reproducing, distributing or using this content for commercial purposes without written permission is prohibited.

8.2 Third-Party Content

Games available on the platform are provided by various third-party providers including Pragmatic Play, Evolution Gaming, Spribe, PG Soft and JILI. All intellectual property rights for these games belong to the respective providers.

9.1 Data Collection and Use

dbk33 collects users' personal information solely for the purposes of operating the service, identity verification and communication. We use SSL encryption and industry-standard security technology. For more details, please read our Privacy Policy.

9.2 Cookie Policy

dbk33 uses cookies to ensure the website functions properly and to improve the user experience. By using the platform, you consent to the use of cookies.

10.1 Service Guarantee

dbk33 strives to provide uninterrupted service, however temporary unavailability may occur due to technical maintenance, server upgrades or unforeseen disruptions. In such situations, dbk33 may provide limited compensation — but does not bear liability for any indirect losses.

10.2 Severability Clause

If any part of these terms and conditions is deemed unlawful or unenforceable, the remaining terms will remain fully in effect. dbk33's failure to enforce any term will not be considered a waiver of that term.

10.3 Applicable Law

These terms and conditions are drawn up in accordance with the general standards of the international online gaming industry. Any dispute will first be sought to be resolved through negotiation.

11.1 Closure at User Request

Any user may request the closure of their account at any time. Before the account is closed, all ongoing bets must be settled and any available balance must be withdrawn.

11.2 Closure by dbk33

In the event of a rule violation, dbk33 may close an account without prior notice. Any legitimate balance — excluding bonuses and disputed amounts — will be returned to the user.